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​Q&A

​こちらで解決しない問題があればフォーラムもご参考ください

​・An error with the characters ffmpeg appears at 0% progress on Windows.

It is possible that permissions were not granted correctly.

Please try the method below.

 

1. Search for the Jet Cut Ready file from Windows Explorer. The file name is com.adobe.JetCut-Ready-beta- and the location where it is stored is C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\. C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.JetCut-Ready-beta-

2. Right-click the file and press Properties.

3. Move to the Security tab, select Users from the group name or user name, and press the Edit button.

4. Under Permissions, fill in the checkboxes for Full Control, Modify, Read and Execute, and Write.

​・Error related to ffprobe version

The video to be processed may not have been selected correctly.

​Please double check that you have selected the video you want to cut before starting the process.

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